• Home
  • Browse
    • Current Issue
    • By Issue
    • By Author
    • By Subject
    • Author Index
    • Keyword Index
  • Journal Info
    • About Journal
    • Aims and Scope
    • Editorial Board
    • Publication Ethics
    • Indexing and Abstracting
    • Related Links
    • FAQ
    • Peer Review Process
    • News
  • Guide for Authors
  • Submit Manuscript
  • Reviewers
  • Contact Us
 
  • Login
  • Register
Home Articles List Article Information
  • Save Records
  • |
  • Printable Version
  • |
  • Recommend
  • |
  • How to cite Export to
    RIS EndNote BibTeX APA MLA Harvard Vancouver
  • |
  • Share Share
    CiteULike Mendeley Facebook Google LinkedIn Twitter
Journal of Optimization in Industrial Engineering
arrow Articles in Press
arrow Current Issue
Journal Archive
Volume Volume 12 (2019)
Volume Volume 11 (2018)
Volume Volume 10 (2017)
Volume Volume 9 (2016)
Volume Volume 8 (2015)
Volume Volume 7 (2014)
Volume Volume 6 (2013)
Volume Volume 5 (2012)
Volume Volume 4 (2011)
Volume Volume 3 (2010)
Issue Issue 6
Issue Issue 5
Volume Volume 2 (2009)
Volume Volume 1 (2008)
Alinezhad, A., Masaeli, A., Esfandiari, N., Mirhadi, M. (2010). Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC. Journal of Optimization in Industrial Engineering, Volume 3(Issue 6), 33-42.
Alireza Alinezhad; Ali Masaeli; Nima Esfandiari; Mona Mirhadi. "Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC". Journal of Optimization in Industrial Engineering, Volume 3, Issue 6, 2010, 33-42.
Alinezhad, A., Masaeli, A., Esfandiari, N., Mirhadi, M. (2010). 'Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC', Journal of Optimization in Industrial Engineering, Volume 3(Issue 6), pp. 33-42.
Alinezhad, A., Masaeli, A., Esfandiari, N., Mirhadi, M. Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC. Journal of Optimization in Industrial Engineering, 2010; Volume 3(Issue 6): 33-42.

Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC

Article 5, Volume 3, Issue 6, Summer and Autumn 2010, Page 33-42  XML PDF (182.74 K)
Authors
Alireza Alinezhad email 1; Ali Masaeli2; Nima Esfandiari3; Mona Mirhadi4
1amic Azad University, Qazvin Branch, Department of Industrial and mechanical Engineering Qazvin, Iran
2Research and Technology Directorate of National Iranian Gas Company, Tehran, Iran
3Islamic Azad University, Qazvin Branch, Department of Industrial and mechanical Engineering Qazvin, Iran
4Gas Dispatching directorate of National Iranaina Gas Company, Tehran, Iran
Abstract
The purpose of this research is to evaluate the effectiveness of implementation Quality Management System (ISO 9001:2000) in gas processing plants of National Iranian Gas Company using balanced scorecard approach. More specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in National Iranian Gas Company from four different perspectives in order to provide a more comprehensive view of organizational performance after the registration of ISO 9001. The methodology used in this research comprised administering a questionnaire to 360 respondents in the company in order to find out the results of using ISO 9001:2000 on the firms under study based on four BSC aspects and. The results indicated that: First, the BSC could be used successfully to measure the performance of quality systems in the gas processing plants of NIGC. Second, the findings indicated ranking of five plants

based on the BSC perspective. However, the customer and learning perspectives are neglected in the target companies.
Keywords
Organization performance management; Quality management (ISO 9001:2000); Balanced Scorecard; Gas Treating Plants (companies) of NIGC
Statistics
Article View: 4,047
PDF Download: 2,485
Home | Glossary | News | Aims and Scope | Sitemap
Top Top

web analytics    web usage statistics  Real Time Web Analytics

Journal Management System. Designed by sinaweb.